Fully furnished apartments like those at Tradition on Caplewood typically cover maintenance on furniture provided by the apartment.
The power is out. A faucet is leaking. The smoke detector won't stop chirping. Everyone has some type of experience with what can go wrong in any home, including an apartment. Maintenance issues often leave residents wondering how to get something in their Tuscaloosa apartment fixed, and if their apartment complex will take care of it. Here's a breakdown of what problems your community can handle and how to go about getting them resolved.
What's covered by maintenance in Tuscaloosa apartments
For the most part, apartments have a standard range of what issues they will send maintenance to take care of, free of charge. They are legally obligated to meet certain safety requirements for things like smoke detectors, heating and air conditioning units, and electrical systems, so any matters related to these items are covered by maintenance. In addition, the effects of regular wear and tear are the responsibility of the complex. Any issues related to utilities like plumbing or internet, appliances and furniture included with the apartment, or pest infestations fall under their purview as well. Essentially, if regular use of anything included with the apartment causes something to go awry, there's a very good chance you can get help from your landlord.
What isn't covered
Now that you have an idea of what is covered by maintenance, it's important to talk about what isn't. Anything that doesn't impact safety or living conditions of your living space won't be up to maintenance to take care of. A stain on the carpet or a hole in the wall are less than ideal but are not priorities. Something that affects how the apartment looks, but not its livability, will usually be taken care of after you move out. Be aware that unless you document these things while moving in you may be charged to fix them.
Next steps
Once you know whether your issue is something that maintenance will work on, the important part is how to get them to the apartment. Typically, on the apartment complex's website there is a phone number to call or a form to fill out about whatever matter that has to be addressed. You'll be asked for some basic information like where you can be contacted and your unit number. Then, you will have the opportunity to describe your problem and how urgently it needs to be addressed. There is usually a space to submit a photo of the problem as well to give maintenance an idea of what they're dealing with. If you give maintenance permission to enter your apartment while you're away, your problem could be dealt with before you even know they've been there.
It's an inevitability that, over time, problems will spring up in UA off-campus housing. When it does happen, have an idea of what is and isn't the responsibility of the Tuscaloosa apartment complex so that you can act accordingly. When things go wrong in your home away from home, just ask for help and maintenance can take care of it!